Legal

Privacy Policy

Last updated: 24 August 2026

This Privacy Policy explains how JR HQ ("we", "us", "our") collects, uses, and protects information when you visit jrhqae.com or contact us. By using this website you agree to the practices described here.

Information we collect

  • Information you provide: your name, email, phone number, company, and message when you book a call or contact us via WhatsApp, email, or the booking widget.
  • Usage data: anonymous, aggregated analytics (pages viewed, device type, approximate region) collected to understand and improve the site.
  • Session activity: we use Microsoft Clarity to record anonymised session replays and heatmaps — page views, clicks, scrolling, mouse movement, and general device and browser details. Text you type into forms is masked by Clarity and is not captured. This is used solely to see where the site confuses people so we can fix it.
  • Advertising measurement: the Meta Pixel records when you visit a page or click a WhatsApp, phone, or email link, so we can measure the performance of our advertising.

How we use it

  • To respond to enquiries and schedule discovery calls.
  • To provide, maintain, and improve our services and this website.
  • To send relevant follow-ups about a project you have enquired about.

Third-party services

We use a small number of trusted providers, each with their own privacy policy:

  • Cal.com — discovery-call scheduling.
  • Vercel — website hosting and privacy-friendly analytics.
  • WhatsApp (Meta) — when you choose to message us on WhatsApp.
  • Microsoft Clarity — anonymised session replay and heatmaps. Microsoft may use the data it collects in line with its own privacy statement.
  • Meta Pixel — measuring and improving our advertising.

Cookies

We use cookies and similar technologies to run the site, measure aggregate traffic, and measure the performance of our advertising through the Meta Pixel and Microsoft Clarity. We never sell your data. You can opt out of this tracking by enabling your browser’s “Do Not Track” setting, using an ad or tracker blocker, or opting out via Microsoft and Meta directly.

Data retention & your rights

We keep enquiry information only as long as needed to serve you or as required by law. You may request access to, correction of, or deletion of your personal data at any time by emailing info@jrhqae.com.

Contact

Questions about this policy? Email info@jrhqae.com or write to JR HQ, Business Bay, Dubai, UAE.